Terms and Conditions of Sale (T&C)
1. Scope of Application These general terms and conditions govern sales made on the Vymistar website, accessible at www.vymistar.com. Any order implies full and complete acceptance of these T&C.
2. Products Our products are offered subject to availability from our partner suppliers. Photos are not contractual but representative of the product offered.
3. Prices Prices are displayed in euros including all taxes. Shipping costs are specified at the time of order. Vymistar reserves the right to modify its prices at any time, without prior notice.
4. Orders Any order placed on our site is confirmed by email. We reserve the right to refuse any order for legitimate reasons (out of stock, suspected fraud, etc.).
5. Payment Payment is due immediately upon order. Payment can be made by credit card, PayPal or any other secure method offered on the site.
6. Delivery Our products are shipped directly from our logistics partners. Delivery times generally vary from 7 to 15 business days, depending on the destination. In case of delay, we will inform you by email.
7. Withdrawal & Returns In accordance with current legislation, you have 30 days after receiving your order to exercise your right of withdrawal, without justification. For any return or refund request, contact us at the following address: 📩 contact@vymistar.com Products must be returned in good condition. Return costs are covered by us if the product is defective or non-compliant.
8. Refunds Refunds are processed within 7 business days after receipt of the returned product. They include the product price and initial shipping costs.
9. Personal Data Protection Your personal data is used only for processing your order and will never be resold to third parties. You can request their modification or deletion at any time by email.
10. Customer Service For any questions or complaints, our customer service is available at the following address: 📩 contact@vymistar.com